Privacy Policy

Last Updated: May 20, 2026

At Aureline Wellness, customer satisfaction is important to us. Due to the nature of our wellness and recovery products, including oversized freight items and manufacturer-direct shipments, please review our policies carefully before placing an order.

Privacy Policy

Last updated: 2026-05-27


At Aureline Wellness, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, browse our wellness products, place an order, subscribe to emails, or contact our team.


We understand that trust is important when shopping online. Whether you’re exploring home saunas, cold plunges, red light therapy devices, float pods, or wellness accessories, we want you to feel confident about how your information is handled. This Privacy Policy outlines what information we collect, how we use it to provide our services, and the choices available to you regarding your personal data.

Privacy Policy & Information We Collect

This Privacy Policy applies to visitors, customers, and users of aurelinewellness.com. It covers information collected through our website, communications, advertising platforms, and customer service interactions. We encourage you to review this Privacy Policy carefully to understand how your information is managed and protected.

Aureline Wellness (“we”, “us”, “our”) operates the website at aurelinewellness.com and provides wellness products to customers. This Privacy Policy describes how we collect, use, share, and protect your personal information.

 

  • Contact and account information: name, email address, phone number, billing and shipping address.
  • Payment information: processed securely by Shopify Payments and third-party payment processors. We do not store full payment card details on our servers.
  • Order information: products purchased, order history, communications with our support team.
  • Device and usage data: IP address, browser type, pages visited, time spent, referrer, and similar information collected automatically through cookies and analytics tools.

How we use your information

  • To process and fulfill orders, including coordinating with our manufacturer partners and freight carriers.
  • To provide customer support and respond to inquiries.
  • To send transactional emails (order confirmations, shipping updates, warranty information).
  • To send marketing emails about new products, promotions, and content — only if you have opted in. You can unsubscribe at any time.
  • To improve our website, products, and customer experience.
  • To comply with legal obligations and protect against fraud.

Third parties we share information with

We share personal information only with service providers necessary to operate our business:

  • Shopify — our e-commerce platform; processes orders, payments, and stores customer data.
  • Our manufacturer partners — shipping address and order details required to fulfill freight delivery.
  • Freight and parcel carriers — shipping address and contact details required for delivery scheduling.
  • Email providers — to deliver transactional and marketing communications.
  • Pinterest, Meta (Facebook/Instagram), and Google — for advertising, conversion tracking, and audience measurement. These platforms may use cookies and pixels on our site to deliver relevant ads and measure performance. You can adjust these preferences at the platform level or via your browser's cookie settings.
  • Analytics providers — to understand site usage and improve user experience.

Cookies and tracking technologies

We use cookies, pixels, and similar technologies to operate the site, remember your preferences, measure analytics, and serve relevant advertising. You can disable cookies in your browser settings, though some site features may not work properly without them.

Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your personal information (subject to our legal obligations).
  • Opt out of marketing communications.
  • Opt out of the sale or sharing of personal information (CCPA / California residents).
  • Object to or restrict certain processing (GDPR / EU and UK residents).

To exercise any of these rights, email hello@aurelinewellness.com with the subject line "Privacy request" and we'll respond within 30 days.

Data retention

We retain personal information for as long as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for at least 7 years for tax and accounting purposes.

Children's privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Contact

Questions about this policy or your data:

Email: hello@aurelinewellness.com
Mail: 7901 4th St N, #26916, Saint Petersburg, FL 33702, USA